Yes. We offer an extremely flexible approach to each customer. We understand that not every order will be exactly the same and we can make changes where required to suit your needs.

Yes. Over the last decades, our team of procurement specialists has developed robust relationships with more than 5500 plus manufacturers/suppliers worldwide, allowing them to source anything from A to Z. From small consumables, to a highly complex mining machinery , our team removes the complexity from procurement so you can focus on your operation.

At Tiger Tek, we understand that there may come a time where you need to return a purchase. We want to make the returns process as simple and easy as possible for you. You are entitled to a replacement, credit or refund where item(s) are: faulty, wrongly described or different from a sample shown to you. Our policy lasts 14 days from the date of purchase. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange, although we may at our discretion offer you credit, exchange or refund.

To be eligible for a return, item must be unused and in the same condition that you received it. It must be in the original packaging complete with labels/box intact and receipt.

Every customer is important to all our staff however if you enjoy dealing with someone in particular we are happy for you to liaise with a dedicated team member. Tiger Tek has been set up to be an enjoyable working environment ensuring that staff turnover is minimal. Customers can feel sure that they will be able to have the same people looking after them.