Call Us

(08) 9256 1037

Email Us

sales@tigertek.com.au

Frequently Asked Questions

Can I order products not listed on the website?

We have an extensive selection of over 10,000 items readily available in stock. Not all of these items are listed on our website, so if you are unable to find what you’re looking for, we encourage you to reach out to our dedicated sales team. They will be more than happy to discuss your specific requirements and assist you in finding the products you need.

Can I have my goods and invoices marked to any special requirements?

Yes, we have a flexible approach to each customer. We understand that each order is unique, so we can make necessary changes to meet your specific needs.

Can Tiger Tek source any item requested?

Yes, we can source any item you need. With our extensive network of thousands of worldwide manufacturers and suppliers, we can procure a wide range of items, from small consumables to complex mining machinery. Our expertise in procurement simplifies the process, allowing you to focus on your operations.

Can goods be returned?

We strive to make the returns process simple and easy for you. If your purchase is faulty, wrongly described, or different from the sample shown to you, you are entitled to a replacement, credit, or refund. Our policy allows returns within 14 days from the date of purchase. Please ensure that the item is unused, in its original packaging with intact labels/box, and accompanied by the receipt.

Where do I send invoices?

For all invoice and payment inquiries, please contact our office to obtain the appropriate email address.

How long will my order take to arrive?

Orders will be promptly shipped from our warehouse, provided that the stock is available. Please note that delivery times may vary depending on your location.

Where do you deliver?

We deliver to all parts of mainland Australia, including Tasmania, as well as overseas.

Do you provide OEM (Original Manufacturing Equipment)?

Yes, we work in collaboration with factories to produce and manufacture the goods you need. By doing so, we eliminate the risk of investing capital in facilities, equipment, and industry specialists. With our stringent control processes in place, we ensure the provision of products at the most competitive price. Moreover, we can facilitate contract orders for large volume supply and conveniently dispatch them straight to the consumer.

Do you have a catalog of the products

We specialise in supply chain management, offering customised products that cater to the unique requirements of each client. Our main focus is on sourcing and delivering whatever you need, without causing any disruptions, so you can fully concentrate on your operations.

Phone

(08) 9256 1037

Sales Enquiry

sales@tigertek.com.au

Account Enquiry

reception@tigertek.com.au

Address

24 Ernest Clark Road
Canning Vale, WA 6155

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